The restaurant has not had a deep clean in an abysmal amount of time. The slats of the blinds were sticky, greasy and dusty. The floor had food ground into it from previous guests but it was not presenting as clean, with a mess. It just looks and feels grimy.
Service was lovely, friendly and quick. Our gluten-free folks were confident their food was safe because our server understood their needs and made sure everything was correct. Food was standard Red Robin fare, hot and consistent.
I went through the drive thru today with my husband. I am currently pregnant with bad nausea and I can only stomach specific cravings, one of them being Taco Bell lately. Unfortunately I also have celiac disease (gluten is a big no) which can be hard and even dangerous to deal with. I told them I had a gluten allergy and they were so kind about it and even reassured me they changed their gloves. It makes a huge difference in making me feel safe and comfortable eating out. Thank you guys for your kindness! Also the people working the window were super sweet. Thank you guys :’) I’ll be coming to this location a lot more from now on.
Absolutely love the Ram. Everything I've had so far has been fantastic; great flavor, excellent timing, eatable temperatures, no struggles with removals or substitutions. The alcohol selection is wide and delicious. The service has been both awesome and stable (throughout various times and days of the week). My fiance has Celiac's and he's never had an issue from their gluten-free options. 10/10 love eating at the Ram and will continue to return.