The best Indian restaurant in Provo! 🔥🔥♥️
Fresh ingredients and bold flavor. Has some gluten free options. Their Naan bread is incredible, their Lassi is freshly made, and their sauces are superb. The owner of the restaurant always greets you with a smile. Customer service was great. I highly recommend it.
I wish I could fully emote how much of a negative experience I had through text. And I am truly disappointed because I have come to this restaurant many times before and LOVED it.
It all started with a phone call. My friend and I have dietary restrictions, so we called asking if they had vegan and gluten free options. The phone didn’t pick up the first time, so I called twice. The second time someone picked up right away and couldn’t hear my questions through their own laughter and people around them. Once I finally got my question out, the girl didn’t even answer the question. I presumed she was new and I hung up. We checked on the website for the menu.
We got to the restaurant and were seated. I ordered the “2 Summer Rolls” and a banh mi. Understandably, the Summer Rolls had 2 in the title, so I understand the confusion. I received 4 summer rolls in total. I let someone that was clearing off the tables (and at the time was presumably the supervisor) know that I was confused because I made an order of 2 summer rolls, but not 2 orders of summer rolls. I also did not touch the extra rolls I didn’t order. The response was, “Well...we wrote down that you ordered 2. Sorry?” And she WALKED AWAY. A couple moments later she came back and told me very rudely that I could either eat the rolls and be charged or I could send them back. I sent them back. But that is an understandable confusion.
Finishing up our food we could tell that the restaurant started closing. But the main way they let you know they’re closing?? They play ANNOYING CHILDREN’S MUSIC ON MAX VOLUME. Songs included: Thomas the Tank Engine theme song, the Veggie Tales theme, The Duck Song, and screamo music. Each song got louder and louder. I could barely speak to my friend in front of me. The other people inside the restaurant also were looking at each other confused what was going on.
Upon leaving, we were thinking maybe they were just having a rough night. As said before, I have been to Pho Plus many times before and had an excellent time. So my friend, who was looking for a job, asked who the server’s name was and if they were hiring. She was clearly the supervisor amongst the 2 that were working that evening. The response was, “Target is hiring.” And that was IT. Like the scene from Mean Girls where Regina couldn’t fit in the dress and the employee said, “You could try Sears.”
So needless to say we screamed in the car on the way home from this whole experience. My friend and I work in customer service ourselves and are generally very understanding when it comes to being the front of a business. But this experience was just terrible.
We aren’t sure if this is that server’s real name that told us to go to Target, but Marie, if you’re reading this... I hope you marry someone extra rich, so you never have to work and speak with customers again. And to the other girl that works there, I’m sorry. And I hope you get better training.
So to the girls that worked closing at 12/14/2020...Target is hiring. Maybe you try it there.
But the food was good.
The food was simply delicious! It is exactly what you want in sushi, and cheap too! Only $6 a roll, and they are big rolls! Jade is the owner of this restaurant and is committed to help his family. Buy sushi here to support this small business!!
I am gluten free and they had GF soy sauce, and a few GF rolls for me to enjoy.
He ended up offering us free drinks too, such a kind man - we will definitely be coming again(: