We dropped into Muffin Break on Thursday 29th August 2024 at around 9:30am on our way through to Westmead Hospital from Newcastle to have some morning tea,
My mum and sister gluten free Apple & Berry Muffin and I got a chocolate chip muffin heated up they were quite yummy and fresh ,
Mum was meant to have a Dairy Farmers Skim Milk Cappuccino coffee it was nice and hot but the negative part was it looks as though the girl making that coffee has gone and used the Dairy Farmers full cream milk despite her being told by both Mum and the other staff member she is not to use the full cream milk and has to use the skim milk as Mum can and has ended up in the John Hunter Hospital here in Newcastle due to life threatening allergies to the full cream milk and when we got to The Children’s Hospital at Westmead she was there probably around 30 minutes when she got extremely sick and was in and out of the public toilets for half of our visit and nearly had to get off the train several times for the bathroom,
I advise that the store owners and managers stop your staff from using the same jugs for both types of milk as that is dangerous move for your customers health and safety and train your staff members in properly understanding the process of allergies and intolerances .
🙂 Thank you Aimee
( from Newcastle)
The gluten free prawn/chives dumplings were amazing and the service was great! I witnessed the beautiful waitress accept less payment from an elderly man who couldn’t afford to pay the full price.