paloma sanchez

Google review

Terrible customer care from one of the two ladies. It’s funny to read very old comments about the customer care of this place and to realize that nothing has changed very much. I went to this place for the first time last week looking for a small gluten free cake. The lady on the cashier was very nice, very politely said the cakes need to be ordered, which seems fair to me. Nevertheless she wanted to make sure the info was correct and went to the kitchen to confirm with her colleague. The colleague went out and said to me: “do you think I have a magic wand?” Perplexity from my side, I don’t speak very good German so wasn’t sure I was understanding right. “Yes, do you think I’m Harry Potter and have a magic wand?”. What kind of answer is that? Is strange to ask in a gluten free bakery if they have gluten free cakes? I’m still astonished. My advice, keep that lady in the kitchen, she clearly doesn’t know how to talk to clients. Unfortunately I can’t talk about the products they bake, and I will never as I don’t intend to go there again.

Neyran Erlevent

Google review

Glutenfree chocolate cake

Michael Sprung

Google review

Good espresso and cakes. Bio and gluten free options.

amanda

Google review

Really delicious vegan donuts, and a gluten free one too- charming shop

traveler BE

Google review

Awesome ! The oldest bakery in Basel, a must-visit! They also have a great gluten-free chocolate cake and the staff are super friendly!