On a date night, we popped in for some small plates to share with a glass of fizz. I've never been a fan of the hipster-themed dining experience but that's just personal preference. The place was very quiet for a Friday afternoon/evening and for some reason we were seated as far away from the door as was possible, right next to the window (lovely for people-watching on the Hayes) but also right next to the blinds' drawstring, and at some point a server came to pull the blinds down - we protested - and had to lean over my partner to reach. Anyway, apart from that the table was nice, service was quick.
My partner has food intolerances and is a careful eater. We asked the server about their food and he wasn't certain, and had to go to the kitchen several times to check. Even when we thought he had it straight he kept coming back to check and recheck he understood our requirements, which is surely diligent but was bordering on fussy, and it became quite awkward for us, to the point we just said not to worry. We then had a manager come across to check again, and eventually managed to find three dishes from the gluten free menu which had neither soya or dairy in them. The food was decent, but the experience was uncomfortable. I can't fault the servers for triple-checking they had the info correct. I do wish it had taken maybe two or three trips to the kitchen fewer to establish the facts! Still, nice quiet meal, lovely view (when the blinds were up), a nice place to be for a couple of hours.
All of their burgers are gluten free, you just have to ask for a gluten free bun. Their onion rings and fries are also gluten free & they have gluten free beer too! A coeliac must try!
Absolutely fantastic experience at Bill's in Cardiff Bay.
We turned up without a reservation and despite the place being quite busy, we were seated promptly and drinks orders taken quickly.
I'm Coeliac which means boring gluten free dining, but in Bill's there is a whole gf menu so I didn't feel left out. I had the Fish Pie and Banoffee Sundae, both of which were different from usual gf options.
They also did a gf IPA which I wasn't very keen on but nice to have the option.
We were served by Gabriel. He's an absolute treasure.
If you're gf, you should deffo give the place a try!
Extremely helpful here! Fantastic gluten free bread and crackers range as well as Dairy Free/Vegan cheeses! They stock the fantastic I am Nut ok cheese
Celiac friendly
