My Partner and I ordered online and upon arriving I was very impressed by the atmosphere in here. Lots of great places to sit and eat inside and outside. The aroma of food was amazing, it made my mouth water. The service was incredible, greeting every customer with a smile and took customer concerns very seriously. You can tell that the staff want the customers to have an authentic experience. I got the fried chicken sandwich and my partner got buffalo wings. Absolutely everything on the sandwich was fresh from the lettuce and tomato to the sauce. The wings here are like no other, they are practically boneless with a crispy exterior that makes them absolutely perfect. Strong hearts is also very inclusive of those with dietary restrictions, including a menu of gluten free and vegan options. Overall the entire experience here was amazing and I will definitely be a frequent customer
While the food was good, the experience was less so. The menu has a large selection of everything you could hope for a good brunch, we opted for some lattes, mimosa flights, breakfast pizza, and shakshuka. The shakshuka was the star of the show, this was super flavourful and a nice change for a brunch option. There are gluten free options, and the server was helpful in directing me in the right direction for what I could eat, and what she would recommended. Apart from this, the service was a little shocking. Our drink orders were wrong, and one was forgotten. It took over an hour for the food to come out, and before it did, the staff were placing the chairs on top of the tables, even though it was at least 15 minutes to closing time. Because of this we felt incredibly rushed, and our food hadn’t even come yet. Workers at the restaurant then stood at the bar and watched us when the food did come out and we started to eat. We had to call for our silverware to start eating, and then had to find someone later to find the bread for the second dish we ordered. We felt rushed and unable to enjoy our meal with the restaurant essentially closing down around us while we tried to eat the meal we drove over an hour for.
I was disappointed that dining in wasn’t an option BUT I was very happy with the food I took to go! As a celiac I haven’t had a calzone in ages. Its a rare food to find GF. I had the chicken, bacon, ranch & it was delicious! I also had the strawberry cake & the chocolate caramel cake, both yummy & moist (unlike many gf desserts). The attendee was super helpful & friendly. I’ll come back every time I visit Syracuse.
Love this place! The food is so good. They have a great selection of drinks and food. I went with my family and most of us got burritos or tacos. I got the vegan burrito in a gluten-free wrap. Everyone enjoyed what they got. The server was very knowledgeable about the menu and the origin of the restaurant name (Alto Cinco means high five and it has to do with everything being hand made). Cute shops and other restaurants around here, too!
The Build Your Own bowls are great. I would definitely order them again. Unfortunately, they forgot my added Fresh French Fries in my first takeout order from this restaurant. The food is great, I will give this restaurant another chance to do better.
On February 27th 2025 I went back and ordered The Big Cuse Smash Burger on a gluten free bun with fries. It was amazing. Definitely worth the money.
Stopped here on the way through Syracuse a few weeks ago. I got an iced oat milk latte and gluten free muffin - both which were tasty. My only complaint was the line was out the door and the organization of people was a bit chaotic. But it was also a holiday weekend right around when school resumed. I’ll definitely go back next time I’m in town.
Fun little movie-themed diner with semi-cafeteria style service (order at counter, then your food comes later - "1/2 service" maybe?). They have a quinoa and kale hash that is pretty awesome. I appreciated the efficiency of the 1/2 service system, but all the disposables and lack of milk alternatives or decaf coffee left me bummed. I'd also like to have an option for extra hash/side instead of toast (gluten free sucks, sorry to everyone).
Best bakery I’ve ever been to. They have an amazing selection of juices, smoothies, vegan and Gluten Free breakfast options. It’s a family owned business and the pride in ownership is off the charts. The menu is superb with something for everyone in mind, and the coffee is wonderful as well. When you come to Rai’s you don’t want to leave as you feel like you are leaving family. Thank you Rai’s for being the highlight of my trip to Syracuse.
Accommodating Gluten-Free