As a celiac with 2 children that have it we have always loved this place...unfortunately today my daughter went with friends and order gluten free pancakes for a gluten allergy. She currently is having a gluten attack which for us is violent vomiting for over 2 hours, extreme cramps and sweating followed by a month of auto immune symptoms. I know mistakes happen, but we unfortunately will not be back.
Well, this is the second and last time we will attempt to eat here. The first time, they were busy but it seemed like they were giving outrageous wait times only to get consumers to leave. It worked, we left.
Today we tried it again. This time, they were not busy. They had employees working. They had empty tables but they were short staffed. I understand why table were empty. This has been a common problem everywhere, since the pandemic.
Here is the problem. There was another couple waiting to be seated when we arrived. They were not acknowledged by anyone. We were not acknowledged. There was no “It will be a few minutes,” “we are short staffed,” “it will be 30mins for a table…” nothing. There were more parties that arrived after us. The same parties decided to leave before us. We could see the manager in the far side of dining room. She and others looked at us but no one said a thing to anyone waiting. Ultimately, all waiting parties left unhappy. Maybe we will try again next year. We have eaten at an IHOP in New Jersey several times and we love the gluten free pancakes. IHOP is the only place we have found these wonderfully tasting gluten free pancakes. I wish we could have the same where we live.
The people there are wonderful. Always willing to explain what everything is about. My wife has Celiac😕, but they have many options at least for a sweet treat for her.
Celiac friendly
