The service was great but the food wasn't as good as I remembered. The fries were somewhat cold, the gluten free bun seemed stale, and the original order was wrong. It's still better than McDonald's but for the price I'd rather go to Shake Shack.
Just grateful that if you have issues with gluten or dairy (or in my case, both) but need something on the go you can actually get a burger (with cheese, just sub for their Vegan Pepperjack), fries AND a vegan shake (with WHIP if you feelin' fancy) 👏 (Heads up though, its gonna cost ya, so just hang onto your panties the first time you hear the total.) The staff is also always really cool about the substitutions and I'm grateful they have never once made me feel like the total pain the behind, even though I'm sure it probably is. So kudos to Burgerville for having enough options on the menu to cater to a pretty broad number of food issues, and the staff to provide it in a friendly way. I've also had very few issues with errors, which happens a lot elsewhere.
The owner is very kind and attentive. Helped with some gluten sensitivities and with other questions I had about the menu. It's a great small Cafe for a quick satisfying bite near the convection center!! Also omg their bagel sandwiches...
Service (Brittany) was outstanding, food was average but they got all my preferences right, which is rare these days - even well done hash browns! Since I'm gluten free, I was delighted when she suggested other options for the biscuit without my asking. Good option when you're near the airport or your hotel offers only stale bagels or a nutrition bar.
PHENOMENAL. I wish everyone could eat here during their time on Portland. Not only was the vibe friendly, but the wait staff and quality of food was beyond what I imagined. They have gluten free, vegan, and vegetarian options which is to be expected for Portland but they don't upcharge or ask if it's an allergy or preference.... They just make amazing food with all parameters regardless. We got breakfast skillets, but I saw the beenedicts and sandwiches and they looked amazing. Can't wait to come back!
Tip: Call ahead to get on the wait-list! Expect the wait to be about 30minutes. They use Yelp and keep a very organized situation.