Bruceski's Stone Oven Pizza
1584 McNeil St #100, DuPont, WA 98327, USA
Gluten-free options
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R McD-Q
Tl;dr: Avoid at all costs. Literally.
They do not take food allergies seriously, as they put cheese on my specially requested no-cheese pizza. I even called once the order was placed online to confirm the order in-store!
There was rude phone service during that call, it was very clipped and non-professional and that should have been my first sign to stay away and reorder somewhere else. (Strike 1)
When I arrived to get our $93 order (2 small, 1 large cheese, and a gluten free - supposed to be cheese free - pizza) I was remarked at for being “late” (strike 2) I went to grab our soda and the $3.49 bottle is NOT the large, it’s the small. They then haggled me about the size and price… weird. Moving on.
Imagine my surprise when I go to feed my hungry, allergen-affected child and it’s the wrong pizza. I call back to express my complaint and I get yelled at immediately and blamed that I ordered the pizza wrong. THEN I was hung up on after some BS line that the owner was going to come on the phone. (Strike 3!)
Poor taste all around. The worst part? I had already tipped. If they don’t refund as “promised” then I will be placing a fraudulent charge.
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