With my wife being a celiac it was important to find a place that can serve food that is gluten free as well as prepared gluten free. We were a group of 4 and all of our meals were great. Our server did a great job at ensuring the kitchen staff were aware of the gluten allergy. Overall everything was great. Many thanks
Terrible! Rude! Management sets the tone of a business and this may be the worst case of apathy I have ever encountered in a business! I have purchased premade items from this bakery several times and all were good, some were great, although I have noticed a decline in both taste and appearance recently. Tried to order a specialty cake and everything changed! First, the staff is unfamiliar of the products they sell and how they are made, but does not stop them from making obligations they cannot meet. Called to verify they could make a dairy free cake (dairy allergy) which they assured they could. Stopped by within the 24-48 hours they advertise to make the purchase. The employee did not know the difference between gluten free and vegan. The manager then advised that they could not do the cake because of a holiday and that would be less then 48 hours. This occurred on a Wednesday and the would pick up on a Saturday. However, they could make cupcakes, of course for an additional price. I did not want cupcakes, but a birthday cake for my grandson. (question here is how can they make cupcakes and not a cake? Or do they have cupcakes already made and are willing to sell the customer some stale premade cupcakes?) Cost is not the issue. Terrible customer service from the staff. The manager was rude and condescending. They did refund the money, but that was also an issue. First the wrong amount was offered (much lower) and then the manager said she would put it back on the card when it was a cash transaction. She was holding the receipt during this transaction. Will NEVER order or use this business again and recommend if you need specialty cake and decide to use this business to check and double check. Probably take the time to explain the ingredients to the person taking your order. Like I started with, in the past I have purchased items that were good, although the quality and the service have degraded recently. There are several great bakeries in this area so recommend doing your homework.
I love this place! Gluten Free Thumb Prints are on point! There breakfast sandwiches are to die for and the Espresso Milkshakes are worth drinking during a snowstorm without cold weather gear!
Celiac friendly
