The China Room
9 Pavilion Gardens, Bolton, United Kingdom
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Shannon Fox
Recently visited for Mother's Day, from arrival the service was awful. Took 30 minutes to take our drinks order, nobody checked if our food was okay, once we were done we sat awkwardly on the table waiting for someone to offer a dessert menu or the bill but nobody came or even gave eye contact, our young son went to the bar to ask for the bill in the end and three women behind the bar stood staring and pointing at us. After a good few minutes of staring my husband decided to go and ask if there was an issue, they had added extra drinks onto our bill that we hadn't had. That could have been communicated rather than pointing and staring. My coeliac son also had to have the day off school the next day due to being unwell which was a major concern since we ordered or food gluten free. I've contacted in writing twice since and I haven't had any response. It's a terrible shame because I can't fault the food. We usually get takeout and have never had an issue but it was our first time dining in and the service was enough to put us off ever returning.
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