I'll start with the bad, there can't be a gluten free bread option! They give you the option of eating it with cutlery.
Afterwards, they make the burgers for you in plain sight and you could tell that they were not very trained.
The good thing, the quality of the bread and meat are excellent, I didn't expect it to be so delicious and I tried the cheeseburger which I think is the most normal.
They should improve the service and attention nothing more