Laid back, down to Earth environment. Counter service or take out. The fries were amazing. I'm glad I was able to get a vegan and gluten free option (lettuce bun, beyond Burger). Thank you.
Super excited they opened a second location in West Palm! This new location is just as beautiful as their location in Boynton.
The food is fantastic and always fresh! The owners and staff are super nice and always extremely helpful and accommodating of my gluten allergy.
If you love guacamole, this is a MUST TRY!
Won't bother to come back to this location again. Lady came up to us to order before the menu, so we didn't have a look at it. She didn't give us a receipt either and my food was wrong.
When we passed by the menu we saw a new gluten free bun option and wanted to get one for my wife. So when we got upto the window we asked about one of these buns and they charged us $1.82 for it (gluten free bun was +$1.15 according to the menu) VS having no bun.
They then told us that the gluten free buns are frozen so they cant give us one... She offered to refund us or give us a regular bun. Instead we asked about the regular bun and then asked about a refund on the gluten free bun. Then the cashier told me that "the buns are the same price so no need to refund" which we knew was false. Regular bun is $0.50 by Chick-fil-A website and gluten free is $1.65. So we paid additional money to wait and then get a regular bun.
When I drove off we opened up the rest of the food and found that my grilled sandwich was actually a classic sandwich (also $0.85 cheaper than my order) and had pickles (which I asked to be removed). They gave us barely any fries and the total was around $22.
I've always had a good experience at Chick-fil-A until now, but there were too many issues to let this slide.
In the end its not about the money but the principle.
