This vibrant Southeast Asian spot offers a cozy and calm atmosphere with moody lighting and eclectic décor, creating a welcoming setting for gluten-free diners. The staff strive to accommodate dietary needs, making it a must-try for those with gluten sensitivities seeking flavorful experiences.
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Elise Martin
Food and drinks were lovely but service and venue are not good for a group booking. I would recommend considering other restaurant options for following reasons:
- booked for 19 guests ($3000 spend), one person was sick on morning of and we were still charged per head for them - no flexibility with the group booking policy even with unforeseen events. Also charged for a whole extra person, there has been communication with the restaurant regarding this and they have communicated they will refund the extra charge but not the ‘no show’.
- On arrival, the restaurant was very quiet for weekend lunch service. Staff were not friendly (except one male waiter, short with brown hair) or welcoming, in fact we almost felt we were an inconvenience. This continued throughout our entire experience at lunch.
- they could not accomodate or move tables together so that 18 people could sit together. We were sitting on two adjacent tables and separated. The reason they explained for this was that by putting two table together “it would interrupt service to other tables”. As mentioned above the restaurant was quiet and there were no other guest dining around us at all for the entirety of our booking.
- We had provided dietary requests upon making group booking and were informed via email that the booking notes would be updated. Staff came to take our order and they did not appear to be aware we were having the banquet and had no prior knowledge of pre-notified dietary requirements.
- Additionally, there was no indication that we would then be charged extra for food substitution for those with allergies. Ie charged extra $9 for roti for someone anaphylactic to sulphites and someone who is coeliac
- I can appreciate extra charges for substitutions but the restaurant didn’t consider crediting us when we only ordered 9 desserts instead of 18. Of course ordinarily I would not have expected credit for this but I think some flexibility and consideration for the extra charges for dietary would go along way!
- Fans above tables were not working and we were told they were broken. Summer in Byron bay is hot!
Overall, Bang Bang has fallen short of providing a smooth experience for a celebratory group booking and I would consider the multiple other dining options in Byron.
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Gluten-free options
DeliveryKid FriendlyLunchTake AwayDinner
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Gluten-free options
DeliveryKid FriendlyLunchTake AwayDinner
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Gluten-free options
DeliveryKid FriendlyLunchTake AwayDinner
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Accommodating Gluten-Free