Bistrology Breakfast Brunch & Dinner

The worst service ever !!!!! I never usually write reviews but for someone that has worked in the service restaurant my whole Life I am very disappointed in this place . The wait 30 minutes typical, but after we had sat the server took our drink order and after that never seen her . After 20 minutes I went up to her and the “manager” at the front desk and asked if I could burden her to order. Then when the food had came out my order was incorrect I told the server I had a gluten allergy and specifically said that when i had ordered just so there was no confusion . My order that had came out was a croissant so it was most certainly not gluten free . Finally when my order had came out my family was ready to leave as we had already been there almost 2 hours now ! I did not expect a discount but the manager at least could have apologized or showed some concern. As much as I didn’t want to even tip I did because I get people have bad days but my family refills were never once filled till I got the chance to ask for a water when my new order came out , had to ask to order , had to do everything you tip a server to do .Local here this place won’t last long , only writing review to maybe inform owner or investment owners to send some secret shoppers in there because this place is going to bankrupt you ! Sincerely a customer who will never be back and I will let everyone in town know about my experience !

Gluten free pancakes were doughy. Waited an hour for a table. 20 mins for order to be taken. That was hell

Valentina was great! She is very attentive, personable and knowledgeable. We had a great experience and enjoyed the food, especially the gluten free pancakes and pour over coffee demonstration.