Red Robin Gourmet Burgers and Brews

The food was good. I could do without the extra noise of the tvs and music. We came to celebrate a birthday and that extra noise makes it hard to visit. Glad to find out there were Gluten-free options.

I feel the need to post this for people that have food allergies. I have a gluten allergy. When I consume gluten, my immune system attacks my body. I get severe muscle spasms, charlie horses, right now as I'm typing my back muscles are seizing up. My joints hurt, sending pain radiating down all my bones. I get horrible fatigue and brain fog. Those are just the major symptoms. I know it's a risk to eat out, but usually Red Robin is a safe choice. I order a lettuce wrapped burger and a side salad, no croutons. I let the server know I have a gluten allergy, no bread products. As I was eating the salad, I had a couple crunchy bites, really small. I take another bite and notice another crunch. I dig through my salad, it looks like croutons were put on the salad, and then someone dug them out by hand. I found one big crouton they missed, but about a dozen tiny pieces of crouton. I can't believe I would tell them I have a gluten allergy, and they would think it is remotely ok to pick out the pieces of crouton. So if you have an allergy, do not trust Red Robin to adequately train their kitchen staff about it. If I'm being honest though, that's not even what really upset me. What really upset me was the manager came over after giving us a 10% discout (Didn't notice what the discount was til after she left the table -$3) to say she talked to her kitchen staff and they don't know how the croutons got in there (??? someone obvs. picked them out) and she told them they had to be more careful. I'm upset she gave me a discount at all, she put a price on what I have to deal with for the next couple weeks, and how hard my life is going to be. It is worth $3. Anything harder than the easiest chores will be out of the question. I would have rather had no discount, and just a genuine apology, because every time I have to do something simple, like sweep my floors, or laundry, and it's way harder and painful than it has to be, I get to think to myself, this was worth $3 to Red Robin.

Gluten-free enough for my sensitive, celiac sensitive wife.