Chick-fil-A

My girlfriend asked for Gluten free bun because she has celiacs disease and the service member said to ask for it when you get the food. She did that and was told “it says it on the ticket. it’s in there” but she clearly saw there wasn’t and was told again it’s in there. So she left crying and now she can’t eat her food for dinner because a bun is gluten and no gluten free bun was given. Thanks

I go to this Chick-fil-A often and they are usually right on the mark. Every visit it’s packed- per usual for any chick-fil-a. There has been only a couple times where I was not completely satisfied. Last time I was there they gave me the wrong sandwich- I’m gluten free & it didn’t have the GF I ordered. I still ate it lol but I was disappointed that they didn’t put my order in right. If I was highly allergic to gluten that would’ve ruined my whole night. 😟 otherwise I usually have a great experience there.