Cosmos Ristorante & Pizzeria

My husband and I attended a friend's birthday party at Cosmo's on December 13, 2024. I have celiac disease, and must avoid gluten as a medical necessity. As a precaution, I contacted the manager before the event, and he assured me they had gluten free options available. At the party, I discussed my condition with our server, as well as the manager. Again, I was assured they understood my medical condition and would keep me safe. I even questioned the server as the food was delivered. I spite of my precautions, and Cosmos assurances, I was glutened. I was up all night with severe celiac reactions (you don't want to know). Moreover, the symptoms continued for several days. I subsequently contacted the manager (Juan), he said he was very sorry that happened, and as a courtesy he said he would process a refund on my credit card. It never happened. I followed-up with him again a week later, with the same result. The real problem is hollow assurances about a serious food allergy, which have medical consequences. The empty gesture about a refund was nothing more than frosting on a really bad experience.

Great pizza . Gluten free available .