Deli On A Bagel

This business does not accurately represent that they will contact you if your order is not a match for your food restrictions. While I ordered gluten and dairy free food and noted that on my order, I was served a gluten free cheese filled product. The employees do not know what is in their products without you asking and will not look into it to make sure. After I called to ask for the ingredients list, I found they did not know without looking and thus did not call me to let me know. Even though I checked a box requesting a call if the food did not match my allergens. Then the owner called to repeatedly tell me it was all my fault. I never said it was their fault I ate the food. I think they should not give an option to have them call you if the food doesn't match your needs if they are not going to do that. And it truly felt like the owner was drilling shame into me that I did not make sure the bagel had no dairy. He himself did not know the gluten free bagel was made almost entirely of dairy without getting and reading the bag. Worst customer service experience I have had. Beware!

Sandwiches are great, and they have a gluten free bagel.