Not a safe place, emotionally, for people with invisible disabilities. Sorry for the long winded comment but I want to help others with disabilities. I hope the restaurant might consider some adjustment in customer service and work on consistency.
The first time we went in, the owners and workers were cold to us but we rolled with it. My partner ordered a personal sized one and loved it. They wanted to share with me and I have mild gluten and dairy allergies. We tried the cauliflower crust for the buffalo chicken pizza. It was so yummy!
I went back to order the same thing, the buffalo chicken. The owners were not super friendly and the restaurant was empty like it was before. The consistency of preparation is not consistent and it was not what we were expecting. It tasted different which is important to some customers, especially if they have some sort of invisible disability. They offered to remake it. We declined as we were already on the freeway to go home, we drove 45 minutes to get the pizza. We didn’t want to go back because we had plans with family. It was inconvenient, we just wanted to give them feedback about the inconsistency. They were looking for a solution when we just wanted them to hear the feedback. It wasn’t necessarily the fact that the pizza wasn’t consistent with the fact they didn’t want to listen or say, “okay we will take in consideration the process is more consistent.”
Working with mentally disabled individuals who get upset easily by inconsistent results leads to blow ups. I would say the business is not equipped or welcoming to all customers. I do not recommend bringing anyone who has mental health disorders to this place. Guaranteed dealing with explosive behavior is not comfortable. However, as the mental disability community is growing at a rapid rate, I do expect businesses providing some sort of customer experience should be prepared for any range of situations. I found it unprofessional.