Fatte's Pizza of Atascadero

We had very bad experience today. Too bad because the pizza is actually good. Ordered pizzas for graduation dinner with family visiting. Ordered one that was supposed to be gluten free. Confirmed over phone and was told we must order large. Ordered. We picked up order and began dinner and it wasn’t gluten free. Called and they first said they could give me 20% off next order. I said no, I would like refund for pizza cause it won’t be eaten. Said the would replace but I had to pay more for the gf crust. The one we already ordered and didn’t get. So they wanted me to drive 10 minutes back to pick up a pizza and charge me more when they admitted it was their error. Plus we ordered a side and paid and it wasn’t included in order. Ridiculous. You make an error and admit it then want to charge me more. Plus, if member of my house had eaten the order they would have been sick. Very bad customer service.

Gluten free pizza safe for celiac no cross contamination thought I should mention that I have severe reaction to wheat and it somewhere I can always safely eat. Crew is super friendly and helpful when they weren't sure about some of the questions I had they were super quick to grab a manager and find out. 5 stars!!