Haywire Burger Bar

My wife, daughter and I went to Haywire Burger Bar for the first time this evening 8/15. Parking was ample and we were seated quickly. Water was brought to our table and the waitress followed shortly thereafter. She took both cocktail and food orders. My wife and daughter both ordered cocktails; I went with water as a beverage. The appearance of the restaurant appeared clean but rather dated. I asked the waitress about whether she would recommend the blackened salmon burger. She told me it was one of her favorites, everything was made fresh, and I went with that. Both my wife and daughter ordered burgers, my wife's with a gluten-free bun. The cocktails arrived. My daughter at first, made a face so I proceeded to sample each of theirs. Both tasted rather watered down and overall, were far below average from what I'm accustomed to. The food was delivered promptly. My wife and daughter did enjoy their burgers. However, my sandwich was an entirely different story. The salmon burger was literally impossible to eat. The bread was dry, tasteless, bordering on stale. In addition, mayo was layered on extremely heavy. When I picked up the burger, it literally fell apart, and my hands were covered in mayo. The avocado and onions rolled right out across the plate. The entire experience was neither tasty nor enjoyable. I ended up just eating the salmon, which was not blackened, overcooked, but edible, the avocado and a couple of thin slices of tomato. The waitress never returned to ask us how our food was. When she returned to pick up our plates and see if anyone desired dessert, I explained to her politely about the issues I had with the salmon burger. I told her the bread tasted stale and the entire affair was unacceptable. She advised me that I should have ordered it with a different bun. I responded, this was my first time there, I had no idea what the correct bun was to order and went with what was recommended on the menu. As we were discussing this, she periodically poked the broken pieces of bun on my plate, I guess verifying that it truly was stale. She said she would let the manager know. My daughter ordered dessert. It arrived promptly. She mentioned it was OK but very sweet. Quite a while passed, we were finished and the waitress never returned with our check. I finally asked another employee if we could have our check. The waitress finally appeared with the check. At that point she told me that she notified the kitchen about my concerns. After we paid, another individual showed up and apologized. I presume she was the manager, but she did not identify herself. She advised me that the multigrain bun that's served with the salmon burger is dry, and that I should have chosen a different bun. I reiterated that this was my first time visiting and that I had no idea what was appropriate to order. I went with what the menu advised. She again persisted that the bun that came with my sandwich is dry and that I should have chosen something different. I felt, she was putting the onus on me for the poor quality of the product that was served to me. She did absolutely nothing to try to resolve the complaint. Finally, I politely thanked her for her time, told her I will not be returning and that I was going to leave a review describing my experience. I do not recommend Haywire Burger Bar. There are so many other competitors in the field to choose from that offer a solid product along with good service. My experience tonight, unfortunately, was a failure.

Amazing food. One of the only restaurants my child can eat in. Offers alternative to beef. Gluten free rolls available. Turkey burgers are the best.