Il Gelatone Roma

It is rare to find a food place that has options for my dietary restrictions. When I found they offered GF cones and vegan options, to say I was ecstatic was an understatement. My experience, however, was a disappointment. Upon ordering, I had to correct the staff member as a non-GF cone was grabbed. I then asked for a Vegan Pistachio and was aggressively interrupted by another staff member asking if I had an allergy. I said no, but an intolerance. Before completing my sentence, she said, “We cannot help you.” I tried to calmly clarify that I can eat these options (being GF and Vegan), and she said, “We cannot serve you” and rudely gestured for me to leave. If you are eating GF & vegan, try this place at your own risk. They had the GF cones and labeled Vegan gelato (no gelato was labeled if GF or not though). Would give 0 stars based on my interaction & their customer service, but kept 1 as my husband’s normal Cappuccino gelato in a gluten-filled cone was delicious (I was told).

NOT gluten free safe nowhere to sit expensive