BEWARE New Management New ISSUES
Jul 2024
BEWARE OF THE NEW MANAGER!!!
My husband and I recently dined here, and when we took our food to go, we discovered THAT MORE THAN HALF OF IT WAS MISSING, and the bread was torn apart. This is particularly concerning because I adhere to a strict gluten free diet. This dish is high in protein. I'm not the one to complain or be a Karan, however, the manager could've done a better job. The manager obviously doesn't know what she is doing......l think anyone else could've made better decisions with an upset customer about tampered food.I ORDERED the poached egg dish for the high protein... not for the bread. Lol.
Despite our repeated requests for our food, the waiter didn't acknowledge any issues and failed to apologize or offer a replacement.
When we contacted the restaurant about this, they claimed to have "reviewed" the cameras and insisted that nothing unusual happened.
The manager agreed that we both took a bite and called for the check. But when I asked where the rest of the food went, or that the fact that her cameras did not capture the fact that someone ate our FOOD in the back, after she confirmed we only took a bite, her response to
"where did the rest of my husband's sandwichgo?" was a clueless "huh?". This response is simply not credible given the state of our food.
This incident has left us feeling unsafe and deeply distrustful of The Fork and Knife Gypsy's. The way our complaint was handled shows a complete lack of accountability and respect for customers. I urge anyone considering dining here to THINK TWICE. The safety and integrity of their food handling practices are highly questionable.
We will be reporting this to the Department of Health to ensure this matter is thoroughly investigated and to protect other customers from such an unacceptable experience. AVOID THIS PLACE AT ALL COSTS