MOD Pizza

The man working the pizza assembly line was completely rude and the slowest worker. We we waited in line for 20 minutes just to get our pizzas made with only three people in front of us. He was incredibly awry, moody and mean. He got mad because I asked for gluten free pizza and he had to change his gloves. He was being rude to the female employee Amanda. He was complaining and telling us to not expect to have any toppings because nothing was prepped. He has no sense of urgency and terrible people skills. He got annoyed when we asked for multiple toppings. I believe he was one of the managers. He had a gray beard and mustache. Will not be coming back.

We usually like to stop at this location because it is our halfway point when driving down south. Our family has food allergies, so the gluten free and dairy free options are great for us and convenient that we can all eat at one place! We have never had a problem or gotten sick at this location, until yesterday. The worker seemed annoyed having to wait for me to ask everyone what they wanted, which was maybe 30 seconds to a minute. We told him we needed gluten free crust and dairy free cheese on our pizzas, which usually makes the employee change their gloves automatically and go and get the dairy free cheese from the back. He wrote it all down and told us that we could go and check out and they would get them done. I should have just waited and watched to make sure everything was correct. We waited 20 minutes for our pizzas, and they tasted good, but two of our family members were sick last night and this morning from a reaction to eating gluten/dairy. I know that as someone with these needed accommodations, not everyone is going to know about cross contamination and everything we need, but I feel like if you offer these allergy options, employees should at least know to change gloves and offer fresh toppings/separate cheese. I understand that we take a risk by eating out with our allergies, but we've never had a problem with this location before and felt comfortable going. So I guess we just got the wrong employees this time.

Came here because we love the GF crust and normally the employees are good about cross contamination. When we ordered the GF crust the person helping us just kept cross contaminating the crusts by putting them on trays that had had regular crusts. When I pointed this out she asked, “what are you allergic to?” and I said “Gluten” so she took the crusts off the tray and put them directly on the assembly line. After struggling to explain that we wanted to be careful we just gave up and let them finish the cross contaminated pizzas.