McAlister's Deli

Good food and service! I like that they offer gluten free bread and portions are generous and delicious!

Ordered 1/2 turkey sandwich 1/2 salad and realized there was only a small bite of turkey on it so took it back asking if it could remade or added. Manager said that can’t be since they use premade packets. I told her I pulled the bread back and it’s not there. She proceeded to get a fork and began combing through in an effort to find the missing turkey. She pointed to a small sliver on the corner and said there it is. I said it should be covering the entire sandwich not just on the corner edge. She said it’s probably under the cheese and I said no that’s just the bacon. So she said she could give me hot turkey in a cup to put on but by then my sandwich was in pieces from her rifling through it. Gluten free bread crumbles really easily. While she wes in the kitchen instructing the cooks, I heard her say the turkey must have gone to the other 1/2 when they cut the sandwich. So I ended up trying to eat hot turkey with my salad and the whole thing was just beyond gross. The entire experience was embarrassing and unpleasant. Very poor customer service at this location.