Mellow Mushroom

Yummy food, mocktails, and gluten free options. We loved the funky chicken BBQ pizza. Great service. Cool super heros statues as well. :)

New review since I visited recently. Previously I extolled their virtues for having vegan options. Yesterday, I had a different experience. Yes, their menu has vegan options and gluten-free options. They can make things from their menu to accommodate both together. Veg Out, kosmic Karma, or create your own. Plus a few other options. Things to beware. Their Pesto has dairy. The holy shiitake pizza's mushrooms are not vegan. They have a vegan cheeze. They have a gluten-free vegan crust. Yesterday when we visited, our table ordered 4 items. A calzone, and 3 pizzas. One in our group Is vegan, one vegan and gluten free, and one gluten free, dairy free. After we placed our order, the server came back to inform us that the mushrooms weren't vegan (I had had them before and not been informed of this). So we changed that out for a pizza and a burger. Our food came in a timely manner. The calzone and burger were fine, but all 3 of the pizzas that were to be dairy free and gluten free had something wrong. We sent back one that had two cheeses on it so we knew that it wasn't dairy free and the other that wasn't on gluten free crust and had meat (because of the meat, I, the vegan, couldn't eat it). We did keep the One pizza that had vegan cheeze on a regular crust as i could eat that and planned to give my GF, vegan order to my girlfriend. The manager also came out and asked what was wrong with the order and we explained it. They offered to remake it as well and we accepted. Round 2: When the kosmic Karma came back, on the right crust with the right cheeze, my girlfriend noticed that it had the pesto on it as she took a bite and remembered the pesto had been excluded the last time we had ordered this pizza. She asked the server about It and the server went to check. She came back and let us know that yes It does have dairy. The pizza for my gluten free, dairy free son came out correct. The pizza for me came out correct, but was still uncooked in the center, ~1/2 the pizza. We ate this pizza anyway because at this point, this was the first food my girlfriend could eat that had come out and she was tired and hungry. The manager came out to ask how everything was, and offered to comp us some of the price After hearing about the uncooked center and the pesto. Round 3: This kosmic Karma pizza came out correct. Gf crust, vegan cheeze, No Pesto. Our Server was helpful and friendly throughout. The reason I scored the service low had nothing to do with our server. This was entirely on the manager. After the complaint about the uncooked center, her attitude was only barely professional. When my girlfriend started feeling sick, She wanted to talk to the manager again to be clear that they needed to do more to be careful of allergies and the manager snatched the receipt out of my girlfriend's hand and comped the whole meal, while she had her credit card in hand to pay. While I was inside waiting for my oldest son to come back from the bathroom, the manager approached me to let me know that She comped the bill and then said 'but you took those two items'. (The pizza with pesto as my oldest son can eat it and his leftover calzone). Me, having no clue why she's bringing that up, says, "do you want them back?" She says "no, i just want to make sure your girlfriend doesn't eat them and get sick again." This came across to me less as concern for well-being and more as thinly veiled accusation that we were screwing the restaurant over because of her tone. I feel like the staff here needs more training on what's in their foods and better practice avoiding cross contamination. I feel like the manager needs more practice being patient and kind and not jumping to conclusions. Had she not snatched the bill, we would not only have paid, but left a well deserved tip for the server (we did not have cash on us).