**Extremely Disappointing Experience for Allergy-Sensitive Diners**
I recently visited Olive Garden and had an experience so disappointing that I felt compelled to share. As someone with a gluten allergy, I ordered off the gluten-free menu and made it very clear to my waitress multiple times about my dietary restriction. Despite this, I experienced a severe reaction to the pasta they served me, which clearly was not gluten-free.
When I brought the issue to the manager's attention, his response was not only dismissive but outright hostile. Instead of showing concern, he argued with me, insisting that I was wrong about my reaction. To make matters worse, while he was arguing, he leaned on the table and got uncomfortably close to me—within six inches to a foot of my face. This behavior was not only unprofessional but made me feel incredibly uncomfortable and disrespected.
Additionally, the service throughout our visit was abysmal. The restaurant wasn’t even busy, yet our waitress brought out a salad with croutons on it after I specifically asked for them to be on the side due to my allergy. It was clear there was a lack of attention to detail and care for customer safety.
I cannot emphasize enough how disappointed I am with this Olive Garden location. If you have a food allergy or simply value good service, I highly discourage visiting this restaurant. This experience left me feeling blamed, dismissed, and unsafe. Olive Garden needs to do better.