We love Zoni’s, order from here often, and their buffalo chicken pizza is by far the best around. Pickup is typically quick and easy.
They also offer gluten free crust and vegan cheese which is a huge win for the dietary restrictions for some in my family. These items being stocked is very hit or miss.
However, last night we ordered a vegan cheese margherita. After a 40 minute wait on a quoted 15, I brought home the pizza to find out it had no cheese at all on it.
We called Zoni’s, and the person on the phone blamed the kitchen, who said they were out of the non-dairy cheese. If you’re out of the cheese, no big deal, just call and let us know so we can get dinner elsewhere. But don’t just send out a cheese-free pizza after charging me for cheese and the additional vegan up charge. The employees response to that was “whatever.”
This isn’t the first time this has happened, unfortunately. A little communication goes a long way. But when Zoni’s gets the order correct, expect a great pizza! 👌🏻