So typically, parlor donuts are amazing, but i'm going to give them a one-star for service. I placed an online order around nine thirty in the morning to pick up at five thirty after work, and one of the workers called me literally at 4:40 ish to tell me they just now saw my online order from 9am (7hr later) and are unable to fill it. I have a child in our family who has an egg allergy so I was really looking forward to getting his gluten-free and vegan donuts, which they offered to give me for free and I see why because when I looked in the box, you could tell it almost looked like they dropped those donuts or got them from the side, the icing was pretty much melted in the box and not on the donuts. It just was very disappointing and somewhat embarrassing to hand a child donuts that looked as horrible as those did, not to mention that I couldn't get any of my specialty donuts that I originally wanted. I ended up not even taking them or eating them for that matter.They went in the trash, and I totally forgot to take pictures. Parlor, I know y'all can do better with your online ordering. I worked down at the judicial center, and people ordered your donuts all the time. And this was almost a thirty dollar order, so you can imagine my frustration.