Quayside Café Bar and Restaurant (Golden Sands)

After being told to book on previous days when we’d turned up and been refused a table, we booked in tonight for 6:30pm for 2 adults and 2 kids. One of the kids is coeliac and we’ve struggled to find places on site that can cater for her allergies so this was the best option as we didn’t feel like driving out of the site. This place had its own GF menu which is nice as it’s crazy how many places aren’t clued up on allergens so eating out can be difficult. As soon as we arrived before being seated we were immediately told it was an hour wait on food. Not gonna lie, a little disappointing considering we pre booked a table and the kids are only young but we felt we had no choice but to agree with that as we’d no other option at that point. We ordered starters and mains as we were all super hungry as we’d been saving ourselves for this meal. An hour and 20 mins later one of the servers approached us asking if we still wanted our starters as starters, or shall they just bring everything out. We just agreed to that as at this point the kids were getting hangry🤣 we ordered extra drinks on the app when our food was eventually put on the table, about 20 mins had passed and we were nearing the end of our meal, all had empty glasses and our drinks still hadn’t arrived so that wasn’t great. Had to chase someone down to remind them. The food was nice but I think the super long wait time on food just dampened the night for us. I would understand if we’d turned up on a whim and told it was a long wait for food. But as we pre booked this place it just maybe felt as if they’d overbooked themselves for more money?

Is sinilar to a marston/harvester pub. Has a gluten free menu, small print on the menu suggests there are no dedicated gf fryers, but there is a gluten free sticky toffee pudding (!!!) There is wheel chair access throughout and a dog friendly area