Go elsewhere if you're vegetarian, vegan or gluten free!
- Some badly trained staff (not everyone)
- No acknowledgement of mistakes
- Things advertised on menu are not available
- Over an hour to get food
- Overpriced
We don't often write bad reviews (only if it's really really bad) but we had a terrible experience here for dinner. Had booked a table for 6.30pm and checked when calling about 2 specific dishes that were on the menu that we'd want to order and were told 1 was not available but we liked the sound of the others so we decided to go here (they were vegetarian an gluten free options so we had to preplan it as not too many options).
When we arrived we were told that the two dishes we wanted were not available because of supply issues. We then picked another 2 options which were not ideal but again 1 of them was not available. Baffles me why we were not informed about these supply issues when we first called. We called up other restaurants but ofcourse they were fully booked at the last minute so were stuck to order something...in the end we ordered a salad and a burger.
Unfortunately the food took over an hour to arrive! (it wasn't even that busy in the restaurant). How it can take that long to make a salad and burger I have no idea. The staff were trying but were badly trained and did not check in with us or apologise for the long wait and one of the waitresses just ignored us and spoke very rudely.in a passive aggressive way. The salad arrived without any cheese and the waitress lied and said it was in the sauce. She also didn't bother coming to check if our food was okay but did so with other tables so it was quite rude to be treated like that.
In the end the food was terrible (the salad basically just 2 pieces of lettuce with sauce on top) and that's it. No flavour and the worst part was that we weren't even offered any discount or anything complimentary for the long wait and poor food provided.
Go elsewhere, it's not worth eating here.