My husband and I visited Roost on the weekend for a late-morning treat. I will say we were a bit confused about where to line up/order etc. but figured it out eventually.
We were very impressed at the variety of baked goods, so much so that we ordered extra's to take home. I also greatly appreciated the gluten free options - the lemon cookie was my favourite!
When we ordered/paid the employee at the checkout literally could not have looked more unimpressed. I understand that working in retail is hard, and customers can be the worst, but a friendly greeting and positive tone go a LOOONNNNGGG way. There are a lot of other local cafe's that I have had much better experiences at so will likely go to those places before making another trip to Roost.