Royal Mackintosh Hotel 'Book direct for best B&B rates'

Was good for an overnight stay (we would not have chosen this for a longer holiday). +Service was great; staff knowledgeable and friendly. +Pretty grounds; very scenic outdoor area. +Good high ceilings. +Great shower; good pressure and heat (still don't know what the beads are in the shower head?) +Nice Arran hand soaps and moisturisers in bathroom. +Bed was comfortable. -Signs of wear (still a functional hotel) -Room was cold (not unbearably freezing, but cold), radiator did not work. -Bathroom fan which goes on when light goes on was quite loud and stayed on for quite a length after light went off. -Lamps over the bed did not work; only options at night were the bright room light or darkness. -Like everywhere else in Scotland; the menu is old man's food of sausages, beans, etc (nowhere does healthy gluten-free sugar-free vegan). The person I was with loved the "full" breakfast, so that's a positive.

Friendly staff, good food, gluten free options, chips could have done with 5 more minutes, also could have done with some background music.