My husband and I had gone out on a date to the Melting Pot in SLC, Monday, January 19, 2025 at 6:30 pm.
The Valet parking wasn't available that night, so my husband had to park down at the end of the street in 20 Degree weather.
Once my husband returned, we showed up reservations, but we still waited ten minutes after our allotted time. It was almost as if they couldn't find our names.
Once seated they fit us into a small corner both there was a lot of high traffic; people kept walking by, other customers waiters or waitresses with food. It created a lot of noise and carrying on a conversation was difficult.
Our waitress, keep forgetting things. I told our waitress at the beginning that I have a Gluten Allergy. She still made mistakes bring us food that was not gluten free or we had to ask for water.
The pot was never hot enough to cook our food to the right temperature; my husband had to keep adjusting it so we could have a hot meal. We asked for "The Big Night Out For Two" and the California & the Bacon Ranch Parmesan Salads were awful. Items were placed in the salad that weren't on the menu.
Once dinner arrived, we were still given items with gluten in them, despite me repeatedly saying I was allergic to gluten. Then once our vegetables were in the pot, our waitress took the spoon for us to get them out with. We had to flag down out waitress to get another spoon so we could finish dinner.
By the time dessert showed up, I was ready to leave. We had to adjust out pot so the chocolate would cook, not all the ingredients were in the chocolate at to complete the fondue part.
I was severely disappointed in our visit, it this had been my first time, I don't think I would be going back. I am not even sure if I will now with my recent experience. We have always gone for my birthday or my anniversary each year and it has always been my favorite place. I don't think I can say that now.