Venito's Pizza

I ordered delivery, first let me say the pizza was pretty good, especially the gluten free. Based on the pizza I would have given them a 5 star review just for having gluten free pizza that was good enough to eat and theirs is better than a lot of places. But I ordered it to be delivered to my hotel room because I am out of town with a family member who is sick and recovering from a procedure so I didn’t want to leave them alone to go get food. The driver gets to the hotel and calls and says I have to come down to get it in the lobby because they aren’t allowed up to the rooms…. This is a lie a complete lie that I double checked with the front desk. This is not a hotel that requires a key to access another floor this was just the driver not wanting to take the few extra steps to follow the instructions given on the order even with the extra large tip that was included before hand. I tried to explain that it was no problem just take the elevator to the third floor and I was right there and didn’t want to leave the room but the driver wouldn’t hear of it and forced me to come down to the lobby which required me getting dressed and explaining to my sick family member that I had to step out. Very rude and to completely lie and say it was the hotel that wouldn’t allow it. So the pizza was pretty good but the service was extremely sub par. I didn’t ask for anything outlandish just take an elevator ride not even take stairs to complete a delivery and I tipped 30% on an expensive order for the inconvenience… I would suggest just picking up your food from here.

Awesome people and better pizza. Don’t be fooled by the location, it’s some of the best pizza in Nashville. They also make an awesome gluten free pizza, best GF I’ve ever had.