My fiance and I were on a random day trip and had never been to a Pizza Ranch and stopped in on our adventure. The front desk girl was in training, she was very nice, maybe not completely informed of everything but I did see her checking the food on the buffet frequently and being friendly and helpful where she could be. We ran into a little miscommunication on their gluten-free options and their buffet, turns out they just ask gluten-free customers to buy a pizza of their own and throw in the buffet for free. This was miscommunicated at first but the GM quickly resolved the issue. Very pleased. Over all very clean and friendly staff. I would honestly come back again if we were ever in the area.