Grackle

They did very well. We had 4 people with celiac and their menu was great!

Yum!!! You can definitely tell that the owners of this restaurant care about the whole person from start to finish. They work diligently to make you feel at home (and I really enjoyed the private single person bathrooms that were well stocked). The food was delicious! I ate too much and I would do it again in a heartbeat. Another feature is that they have separate fryers and prep areas for celiac needs (not that it applied to me).

I am writing this review with two intentions: 1) In the hopes that the wait staff, in particular, will be better trained. This is a matter with serious health repercussions. 2) Commend and recognize another staff member for literally "saving the day". I took a colleague out for lunch on their last day at work. My colleague ordered the Wild Rice Burger, and requested a gluten-free bun. When the item was brought out the person who delivered it, not the waiter, informed us that the burger itself, had bread crumbs in the patty. This was not acceptable because my colleague was seriously allergic to gluten. Unfortunately, the waiter failed to alert us to this critical detail. Another burger, completely gluten free, was provided to us without cost as a substitute, along with a salad, to compensate us for the time waiting for the substitute burger to be made. Because of this near-miss incident with gluten, I think the wait staff need better training to accurately inform customers which menu items are 100% gluten free, especially when the customer specifically asks for a gluten-free sandwich bun. This should be a good clue to the wait staff that the customer has a gluten allergy or sensitivity. Lastly, I would like to acknowledge, recognize, and thank Miss Jourdan. She is the person who delivered our burgers, informed us of the gluten in the patty, and got us a gluten-free burger and salad. She literally saved the day by safeguarding my colleague's health in preventing them from getting seriously sick. Miss Jourdan salvaged a very upsetting and potentially dangerous situation and transformed it into a pleasant and enjoyable experience. If she isn't part of the management team she definitely needs to be. Her actions alone are the reason I would consider returning to Grackle restaurant.