If you don’t have allergies this place is great and has delicious food.
This post is mainly for the gluten free community because I have had many frustrating experiences at this restaurant. Long story short, if you have a gluten allergy, I wouldn’t recommend eating here.
Long story:
I am very gluten intolerant and used to come here often. I had ordered the RIGATONI ALLA RUSTICA 3 times and had always asked if the sausage was gluten free. The waiters always went to the kitchen to ask and have always said that it was. However, every time I ate there, I never felt very well, but was always assured that the sausage and everything else in that dish was gluten free so I brushed it off. One time when I ordered that meal, the waiter told me he had been working there for years and that the sausage was never gluten free. I was so shocked and explained that I was always told it was. He assured me that no, they never have been gf. This explained the sickness I had experienced after my meal. This was very concerning to me and has caused a lot of confusion and a loss of trust in the restaurant and I stopped eating there.
Last night was my first time back in a while with some friends. I was hoping that my experience would be more positive. My mom, who is also gf and not knowing my previous situation, asked if the sausage was gluten free in that same meal. Our server gave a very annoyed look at her, shrugged and said “I don’t know.” Mom asked if he could find out for her and he again shrugged and said “Just don’t order that one”. My mom then asked if the meat balls were gluten free and got the same response. I asked if the salad dressings were gluten free and also got the same response. Our server seemed annoyed by our questions and very dismissive.
I didn’t feel very comfortable eating there last night after that as he didn’t seem to care about what we could actually eat on the menu. He made us both feel nervous eating there. So what pasta sauce and salad dressing options are even gluten free? Going forward, it would be very appreciated if your staff and chef were more educated about gluten intolerance and your gluten free options. If you are going to offer and advertise gluten free options on your menu, your staff needs to be educated on what sauces are actually gluten free on your menu. This is a very serious issue for many people. I was very upset and disappointed to find out that I was eating gluten that whole time when I trusted that the servers and kitchen staff would know better. I understand that there is always risk of cross contamination when eating out, but when there are gf options, the expectation is that the employees would at least know what options are actually gluten free on the menu.