Kara S

Google review

I am celiac, dairy-free, and soy free. This was the first restaurant I felt comfortable eating in since the waiter and kitchen staff took all my dietary restrictions seriously and recommended certain foods that would abide to all of them. It is not easy to find an accommodating restaurant. I highly recommend this place for those who are very sensitive to strict dietary restrictions!! The food was prepared by a chef and the taste was phenomenal!!!

Jadyn Clay

Google review

They're very accommodating to my gluten free allergy and the food is great!

Maria Serdyuk

Google review

Pizzalley’s Chianti Room is situated in a prime location in St. Augustine, and the atmosphere is inviting and pleasant. However, our dining experience was marred by several issues that left us feeling frustrated. Service Issues: Upon arrival at 2:55 PM, a time when the restaurant was not particularly busy, we expected a timely greeting and service. Unfortunately, it took an unacceptably long time for our waiter to approach us and take our initial orders. This delay was surprising given the number of open tables around us. As our wait continued, we found ourselves having to remind the waiter about our requests multiple times, which only added to our dissatisfaction. Children’s Experience: One of the most disappointing aspects of our visit was how our children were treated. While other families at nearby tables received coloring pages and crayons to keep their kids entertained, ours did not. After noticing this discrepancy, we asked for coloring materials but ended up waiting for quite some time without any response. Eventually, one of our group members took the initiative to retrieve the coloring pages and crayons herself, which should not have been necessary. This lack of attention to families with children made the experience feel less welcoming. Plant-based Menu and Pricing Concerns As a vegan family, we were initially pleased to see that the menu offered customizable options. We ordered a vegan pizza, and while our waiter suggested a vegetarian pizza without cheese, we were able to request different vegetables to suit our preferences. However, we were taken aback when we received the bill: $27 for a 10” gluten-free pizza that contained only tomato sauce, a sprinkle of broccoli, mushrooms, pineapple, and a few pieces of eggplant. In stark contrast, friends dining with us paid the same price for a 16” pizza loaded with an impressive array of toppings—pepperoni, sausage, cheese, vegetables, and specialty ingredients (they ordered half Garbage Can half Pig’n’Fig pie). It felt as though we were being penalized for choosing healthier options. Charging extra for a simple vegan pizza with minimal ingredients is not only unreasonable but also discouraging for those seeking plant-based meals. Conclusion: While Pizzalley’s Chianti Room boasts an attractive location and a pleasant atmosphere, the combination of poor service, inadequate attention to children’s needs, and exorbitant pricing for simple vegan options left us feeling dissatisfied. This experience does not align with what one would hope for in a family-friendly restaurant. We cannot recommend this establishment based on our visit.

April Carroll

Google review

The one star is for the garden out back. Took my son there for a gluten free crepe and I ordered a regular one. The whole experience was disappointing to put it mildly. One girl working at around 5:30pm. We went for dessert and my crepe came out and it was terrible. The crepe was rubbery and slathered in chocolate. Too much chocolate. My son’s GF crepe never came out. I went to check on it and the girl apologized and said she was having trouble with the batter. I told her it didn’t have to be perfect and my son would still be happy. After a 30 minute wait I went back in and she said they had to make new batter. We couldn’t wait any longer and we left. She did refund my money. I have no idea why she couldn’t come tell us what was going on instead of me having to repeatedly check on the order. I regret eating my crepe because it was awful and I regret going there and disappointing my son. He was excited. I make WAY better GF crepes at home. Do not recommend going there. Save your money for good food.

Amanda Hill

Google review

I went with family because they have a gluten-sensitive menu. Horrible experience. I think it was mostly the waitresses' fault. I got pork belly tacos off of the gluten sensitive menu. I asked her to please put in a note for the kitchen that I have wheat and dairy allergies and it went downhill from there. She said they weren't wheat tortillas they were flour. I said I needed corn. I was brought flour tortillas and she said she forgot to put them in right. I asked for a pineapple mimosa but they brought out a glass with less than a cup of liquid that had no pineapple. Etc. Management comped my food. I will not be back. Please think twice before coming if you have allergies too.