Went out for a birthday dinner. Took a good 30 min to get our food. One burger was way overcooked and the gluten free bun was so dry and crumbly, we had to take it off to eat it.
The two other burgers with the cheese stuff patty was almost raw. gave the food a 2 star because the onion rings were good and so were bacon wrapped cheese balls.
As someone with celiac disease it’s hard to eat out, but my server Alexis provided me with all the gluten free options they had and took all the extra steps to make sure I felt safe to eat!
CRAFT Beer Market, located at 975 Bank Street in Ottawa's Lansdowne Park, is renowned for its extensive selection of craft beers and vibrant atmosphere.
Beer Selection:
Patrons appreciate the vast array of craft beers available, including local and international options. Notably, they offer gluten-free choices, such as Glutenberg beer, catering to diverse preferences.
Food and Service:
The menu features a variety of dishes that complement the beer offerings. Customers have praised the quality of the food and the prompt, friendly service.
Ambiance:
The establishment boasts a lively and welcoming environment, making it a popular spot for social gatherings. Its location in Lansdowne Park adds to its appeal, providing a convenient and enjoyable setting for visitors.
Employee Insights:
Employee reviews present a mixed perspective. Some staff members commend the positive work environment and camaraderie among colleagues.
Overall Impression:
CRAFT Beer Market in Ottawa is celebrated for its extensive beer selection, quality food, and vibrant atmosphere. While customer experiences are largely positive, employee feedback suggests potential areas for improvement in management and operations.
My partner and I are big fans of this location of crust and crate! We come here often for the Korean bites and gluten free pizza crust, not to mention the outstanding service. As someone who has worked in restaurants for 7+ years I can confidently say that the servers we have are consistently head and shoulders above the norm. Specific shoutout to our favourite servers Sean and Patrick. I want to give 5 stars but the one thing we are disappointed by every time is the fact that there is no lactose free/ vegan cheese option. Especially with their phenomenal gluten free crusts and pizza focus it would be really great to see that as an option. I also want to say the new menu rollout is great and the blueberry bourbon lemonade was a 10/10 cocktail. Booze forward but balanced with sweetness and the blueberry really comes out. In conclusion, give Patrick and Sean a raise and add vegan cheese to the menu pleaseeee!
Amazing service from Morgana. She helped us a lot with all of or questions about the food! My grandma has celiac and is also just generally indecisive but Morgana answered any questions and worries she had about ingredients, made suggestions, and my grandma really enjoyed her meal! The service was very fast and friendly, the location is great, and we will 100% be coming back!
Went to this location for lunch with some colleagues on a rainy Friday.
The service wasn’t their strongest point. Long wait between touch points, we never got to order a second round of drinks.
The food was tasty though and came in a timely manner. They had no issues accommodating my allergies (gluten and dairy free) and allowed me to modify my plate, the Mediterranean chicken, as needed. The rest of my colleagues also really enjoyed their meal.
Accommodating Gluten-Free
