I have been to a few of the restaurants owned by “The lounge” and everytime I have been glutened I’ve had to ask about so many things on the GF menu even the coleslaw which by the way at the time wasn’t gluten free….the food is always amazing however I feel the risk is quite high for coeliacs like myself….
We chose this place because it looked like they had an amazing gluten free menu. The food was okay, nothing special, and I thought I could have made better food at home. We had to ask to be moved because the table behind us were cackling and shrieking. I couldn’t even hear my husband. We were moved to the opposite side of the restaurant next to another loud group. In truth, there are too many tables in the restaurant for the amount of space—it felt like we were scrunched together like sardines, and we could hear every word from the conversation of the table next to us. The server never came to check if we wanted more drinks or if the food was okay. When we asked for the cheque, we waited ages for someone to come take the payment, and in the end, my husband got up to find someone to take the payment because they were just standing around talking to each other and not paying attention. When he went to add the tip (because we felt that we needed to leave something even if it wasn’t a great experience), the card machine only had set percentages, so he was forced to leave a 20% tip. Such a shame because the menu online made it seem so much better than it was in reality. We won’t be dining here again.
Menu was varied, but disappointed that they didn't have any GF bread available. The soup had to be sent back to the kitchen as they'd put croutons on it, even though we ordered gluten free. Waited a long time for our main course. Food was very tasty and decent portions, we ordered the evening specials. Didn't bother with dessert as there were no gluten free options available.
The staff here are wonderful. We ordered takeaway for 4 meat eaters, 1 gluten free and 1 vegan. The gentleman was very cheerful and polite on the phone. They catered for my vegan diet and let me choose the level of spice as well! Lots of gluten free options on the menu. When we went to collect our food, the restaurant was clean and decorated beautifully. We were even given complimentary chocolates (and a lollipop for the vegan!) Everyone was pleased with their food. An overall lovely experience.
100% Dedicated Gluten-Free
