Awesome place. Cool local art on the walls.
Gluten-free pizza. Wings were just decent. Was surprised how good they were despite having thin sauce just poured on top for some reason. Felt great after. Just great place.
Pizzalley’s Chianti Room is situated in a prime location in St. Augustine, and the atmosphere is inviting and pleasant. However, our dining experience was marred by several issues that left us feeling frustrated.
Service Issues:
Upon arrival at 2:55 PM, a time when the restaurant was not particularly busy, we expected a timely greeting and service. Unfortunately, it took an unacceptably long time for our waiter to approach us and take our initial orders. This delay was surprising given the number of open tables around us. As our wait continued, we found ourselves having to remind the waiter about our requests multiple times, which only added to our dissatisfaction.
Children’s Experience:
One of the most disappointing aspects of our visit was how our children were treated. While other families at nearby tables received coloring pages and crayons to keep their kids entertained, ours did not. After noticing this discrepancy, we asked for coloring materials but ended up waiting for quite some time without any response. Eventually, one of our group members took the initiative to retrieve the coloring pages and crayons herself, which should not have been necessary. This lack of attention to families with children made the experience feel less welcoming.
Plant-based Menu and Pricing Concerns
As a vegan family, we were initially pleased to see that the menu offered customizable options. We ordered a vegan pizza, and while our waiter suggested a vegetarian pizza without cheese, we were able to request different vegetables to suit our preferences. However, we were taken aback when we received the bill: $27 for a 10” gluten-free pizza that contained only tomato sauce, a sprinkle of broccoli, mushrooms, pineapple, and a few pieces of eggplant.
In stark contrast, friends dining with us paid the same price for a 16” pizza loaded with an impressive array of toppings—pepperoni, sausage, cheese, vegetables, and specialty ingredients (they ordered half Garbage Can half Pig’n’Fig pie). It felt as though we were being penalized for choosing healthier options. Charging extra for a simple vegan pizza with minimal ingredients is not only unreasonable but also discouraging for those seeking plant-based meals.
Conclusion:
While Pizzalley’s Chianti Room boasts an attractive location and a pleasant atmosphere, the combination of poor service, inadequate attention to children’s needs, and exorbitant pricing for simple vegan options left us feeling dissatisfied. This experience does not align with what one would hope for in a family-friendly restaurant. We cannot recommend this establishment based on our visit.
BreakfastBrunchCoffeeDinnerKid FriendlyOpen Late NightLunchOutdoor SeatingTake AwayVegan OptionsVegetarian OptionsWaffles / CrepesDeliveryDesserts
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April Carroll
The one star is for the garden out back. Took my son there for a gluten free crepe and I ordered a regular one. The whole experience was disappointing to put it mildly. One girl working at around 5:30pm. We went for dessert and my crepe came out and it was terrible. The crepe was rubbery and slathered in chocolate. Too much chocolate. My son’s GF crepe never came out. I went to check on it and the girl apologized and said she was having trouble with the batter. I told her it didn’t have to be perfect and my son would still be happy. After a 30 minute wait I went back in and she said they had to make new batter. We couldn’t wait any longer and we left. She did refund my money. I have no idea why she couldn’t come tell us what was going on instead of me having to repeatedly check on the order. I regret eating my crepe because it was awful and I regret going there and disappointing my son. He was excited. I make WAY better GF crepes at home. Do not recommend going there. Save your money for good food.
Recommend by a local downtown, Sarbez! was a pleasant surprise! Service was wonderful, bartenders were friendly and there were lots of options for beer and wines. The grilled cheese menu was extensive, they had Gluten Free options which was a huge plus. There are plenty of video games and things to do, to keep the whole group entertained all night. We liked this place so much we went 2x during our week of vacation. Highly recommend!
This is the only place I will have pizza. 5 Star is the best I need gluten-free and this last pizza I had I had Italian sausage, pepperoni, onions, tomatoes, and mushrooms compared to my usual Italian sausage. I thought I died and went to heaven. it was excellent excellent I can’t say enough good about the pizza and their delivery service is great!
I got the burrito bowl, with tofu and Baja sauce bc I need gluten free and vegan, it was a little sweet a little spicy I have to say I was quite impressed. I had to take my food to pizza place to eat so hubby and I could eat together, guy was really nice, girl was a little short when I asked a question she pointed and said read the menu.. so? not everyone understands what Baja sauce is, and I am strict on gluten and vegan for a reason I wasn't being rude I was being careful because I get sick.
I like that they have a gluten free bread available to replace other types of bread. Their kids menu is good too at around $10.00
We probably ordered the worst two items in the menu since they didn’t look like anything from the pictures we saw. My wife and I ordered two different things yet they looked exactly the same. The service is fast.
The place needs some TLC as the walls are dirty which is not what you want to see on a restaurant. However, what makes this restaurant a regrettable experience was that they charge a 4% fee for paying with a card. They have a very small sign in front of the cashier that warns you about the fee they decide to charge to all their customers who do not have cash at the moment. Also, it you want their gluten free substitute you have to pay $.99 per plate.
I appreciate they have gluten free options, but it would be even better if they offered a gf menu with the options listed out rather than relying on staff who don’t seem to confidently know. The gluten free wrap they offer isn’t bad, but the fresh catch sandwich was dry and lacking something which I believe was tartar sauce. Altogether, the food didn’t blow me away. The ambience is very nice.
I went with family because they have a gluten-sensitive menu. Horrible experience. I think it was mostly the waitresses' fault. I got pork belly tacos off of the gluten sensitive menu. I asked her to please put in a note for the kitchen that I have wheat and dairy allergies and it went downhill from there. She said they weren't wheat tortillas they were flour. I said I needed corn. I was brought flour tortillas and she said she forgot to put them in right. I asked for a pineapple mimosa but they brought out a glass with less than a cup of liquid that had no pineapple. Etc. Management comped my food. I will not be back. Please think twice before coming if you have allergies too.
Really good italian restaurant! They do have some gluten free options listed on the menu. I had the italian pot roast with garlic mashed potatoes and mixed veggies. It was delicious! And the portions are very generous.
What a great pizza place! I visited with my mom and we loved the options to build our own pizza. They even offered vegan cheese when I asked for cheese-less pizza and a gluten free dough for my mom. So many great topping options and did I mention? Excellent customer service. I highly recommend Your Pie and look forward to returning!
We stumbled upon this gem of a diner and couldn’t be more pleased. The AC felt wonderful against the hot air outside, and the servers were immediately attentive. The decor was charming, and seats were plentiful. The menu was vast and provided quite a few options for the gluten-free and dairy-free dietary restrictions of my friend. In fact, she said they had more options than she’s seen in a long time at a restaurant.
The food arrived quickly and was even better than expected. Portion sizes were huge and the cost wasn’t bad at all.
Between great service, cool AC, and fantastic food, I’d definitely go back. In fact, in this girl’s opinion, this gem beat out our lunch in the historic district at a well-known eatery.
DinnerOpen Late NightLunchBurgersCiderCocktailsFriesDeliveryTake AwayKid FriendlyRestaurantBrunch
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Josie Weyland
No gluten free menu. Nothing marked as gluten free as previously stated in other reviews. Waitress was unknowledgeable about gf options other than fries. Very limited options. Ended up drinking my dinner lol! #titos
We have been wanting to try this restaurant and tonight was finally the night. The drinks were wonderful but that is about all I can compliment on. The food was okay, the gluten free options are lacking but the service was so slow that after 30 minutes waiting for someone to just get the drink order we almost decided to leave. We were able to get cocktails at the bar and with regular dining. We wished we had just stayed at the bar. The service wasn’t stellar at the bar but was faster than with regular dining. Due to the lack of gluten free options I was limited in what to pick and when the meal finally did arrive the aide was not correct. I’m glad we tried it once but not sure that we will be trying it again.
Celiac friendly
