This has to be on of the worst Pita Pit locations. The other day we ordered a gluten free pita and they called and asked if they could substitute a white pita???? Then we asked for a refund and had to go into the store to get it. Today we thought we would try again and I ordered a halloumi pita and got home to find a note saying they ran out and substituted falafel. If they had run out they should have called and I could have made another choice, a store can't just assuming a different product is acceptable. What the hell is wrong with people???? I'll never go here again and if you want what you order I suggest you don't as well.
The lady behind the counter was awesome. She put on new gloves, and went to the back to get a different knife to use on my husband's gluten free bun. She also went to the back to check what sauces are gluten free. To my susprise most of them are. I had the spicy chicken. It was spicy but not too spicy. The washroom was clean. I appreciate that. Thanks for the good service.
I love the gluten free pita, it's actually good and not just bareable like at some fast food places. I've been served by PJ a few times now and always appreciate how friendly he is with small talk and great customer service.
Not accommodating for gluten-free folks. We’ve been 5 times, 2/5 times the gluten free buns were in stock. The first time we went they let us include the gluten free bun in the Name Day deal. Today they told us gluten free buns couldn’t be included in the name day deal (BOGO)…which doesn’t make sense, I’m going to pay full price for my gluten free sub regardless in that deal, so we ended up paying full price for both subs when it was my husband’s name day. To boot they didn’t cut our subs in half and didn’t give us any pickles.
Celiac friendly
