Jamie Jacoby

Google review

Always have a decent selection of gf

Dawn Thomas

Google review

As someone with a gluten allergy, it's hard to find a place that makes good sub sandwiches while being careful about cross contamination. I've had mixed experiences here in the past, but the last two times I went were great! The staff, especially Fredrick, took my allergy seriously and made sure there was minimal cross contamination. Both times, the subs were the best I've ever had from there. Thank you, Fredrick, for taking the time and effort. It's greatly appreciated on my end!

T

Google review

Pathetic customer service. I called in at 1:42 PM on Saturday Jan 11, 2025 (check your cameras and phone logs McAlister's) I called to ask to purchase a loaf of their gluten free bread. I've gotten it here at least three times over the last two years and the last time was one month ago, beginning of December. My daughter has severe reactions to gluten. They have always sold it to me. They have to charge me by the slice which is expensive, but I never complained as I appreciated the ability to get it here. When I called today, a young man answered the phone and when I put in my request, he laughed at me and said we don't do that. I explained that yes they have in the past. He proceeds to ask another employee laughing at me and telling them he had someone on the phone who wanted to purchase the bread. A female voice in the background said we don't do that. He came back to the phone laughing again and saying this isn't a thing. I asked him did he think I was just making this up? So then I asked to speak to a manager. I heard another male voice in the background say yes we do that but we have to charge by the slice. (which I already knew, so I thought this would solve the problem. Instead he comes on the phone and says nope, we don't do that here. I asked to speak to Mark, another manager who I spoke to last time and knew he would know what to do. Instead they tell me he no longer works there and what I was asking was out of the question. The entire time both males on the phone were laughing at me and making fun of my request. Now if they had said we are under new management and can no longer provide this service would be one thing, but to imply I was crazy and that they have never sold it this way before is not only immature, unprofessional, and very rude, but was very disrespectful and horrible customer service. Do better McAlisters with your training. I will not be revisiting your establishment as well as I am in charge of ordering meals for our corporate lunches, which now you have also lost that business as well. Maybe hitting you in the pocketbook will wake you up to train your employees more professional.

Clifford Mims

Google review

They have gluten free buns that are very good. They are careful when making your sub to keep it gluten free.

Erich Nagle

Google review

Great spot for lunch. They’re always so accommodating with gluten free options as well. Had an issue yesterday with cheese ending up on my sub which I cannot have due to dairy issues but Jared was very understanding and was able to help me out today. 10/10 will recommend this location to everyone. Thank you so much for your hospitality.