I thought it was weird that the check in staff made us wait until exactly our 7:00 reservation to seat us when we had gotten there a bit early (12 minutes) considering there were several booths in the bar open which is what we requested. Kayla was our waitress and since we had been there mutliple times, we knew exactly what we wanted and gave her our drink and dinner order at the same time. After 40 minutes of sitting there without bread or our wine, while I sat and saw our wine sitting up on the end of the bar, and I saw other tables who had been sat after us receiving their bread and wine, I got a litttle annoyed. After 45 minutes, our dinner finally came out before our bread - ridiculous. Kayla got very snippy with me tellling me the kitchen was backed up and she was doing her best - in a bitchy tone - which I thought was clearly an excuse as I saw other wait staff having no problem bringing wine and bread to their tables. She got my son's dinner order wrong and then she decided to completely ignore us- literally she never came back to our table! After I went up to the front desk twice over a period of 15 minutes to ask them to send our server to the table, a manager finally intervened. Dana (manager) was very gracious and apologetic and offered to remove the bill totally which was nice but I refused. I don't have a problem paying for my food but I do have a problem being chastised by my wait staff for asking for simple courtesy. Dana did give us two free dinner entree and wine cards for a future use which I thought was a lovely gesture. We go to CH a lot and have a membership but I think this might just be the end of that. One reason we like it so much is their gluten free options and their bread, but honestly, what was supposed to be a nice birthday celebration for my adult children turned into a fiasco because of a childish, immature waitress. Kayla ranks right up there as the WORST waitress I have ever experienced in any establishment!
GrillDinnerOpen Late NightLunchTake AwayVegetarian OptionsVegan OptionsBread ItemsBurgersCiderPizzaSandwichesBreakfastBrunchOutdoor SeatingKid FriendlyBar
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Kelly Wikander
My first time here! Having celiac disease makes it very difficult to eat out. Our server was incredibly knowledgeable about everything. Our food was top notch and even pointed out the spiced mustard was not gluten free. I never eat a full dish and I cleared my plate. I believe our server was Alainna! We definitely will recommend and spread the word! Thank you for a great evening!
This sandwich shop was the cutest with all of the fresh ready to meal items and then there's the actual sandwiches! VERY fresh, LOTS of fillings in the sandwich and TONS of flavor. Even better with my gluten allergy they had bread options and were careful to note my other for my safety. Definitely coming back!
1st time back in 3 years. Not busy on a Saturday morning. Disappointed to say the least. Seated promptly. Order taken. Downhill from there.
2 waters and a large OJ. We only got one water. My wife's corn beef hash looked like dark brown dog food and was so salty it was inedible. The 2 over easy eggs were to be served on a separate plate (shows that on the receipt) but it came with 3 eggs on the main plate and a single piece of toast. Her potatoes were ok. My "Locals Favorite" arrived with one piece of paper thin bacon vs the 2 stated. The over easy eggs were cooked correctly. The pancakes were ok at best and small. We got the order un-screwed with the waitress (note: she doesn't cook or serve the food). If this is where the locals eat, I would find another place.
*Note this review was completed without using ridiculous un-discriptive terms like out-of-bounds, OMG, on point, awesome, the bomb, yummy, delish, to die for, do yourself a favor, trust me, flavorful, or kids emojis etc.. Describe the food, service (or lack of) and provide details on the cost/copy of check and include pictures! Is the place clean? No disrespect to the employees, but no one cares about the waiter/waitress/clerk names, or if they look like they fell face first into a tackle box. They get changed like underwear and you don't get to pick one. We don't care about your allergies, vibes, how "chill" you feel, or the need for gluten free food.
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very good southern style food! my husband had the chicken and waffles and loved it! i can’t have gluten so my options were more limited but had the cobb salad with salmon and it was delicious!! i was going to have the filet but this location was out the day we went, i assume it’s a popular item! the happy hour is fantastic, $5 cocktails and the appetizers are $6!
I have celiac disease, and this Jersey Mike’s location was incredibly accommodating of my needs. Big thanks to Brandon for taking such care, ensuring equipment was thoroughly cleaned, gloves changed, everything prepared 100% separately, etc.. and doing so with a great attitude and smile on his face! 10/10 would recommend!
I visited after going all day without eating. Shawn was an excellent host and made a delicious sandwich as well as offering up some conversation during the process. At some locations they get a little tense when you order gluten free - but Shawn quickly responded by wiping things down and handling my order with care! The sandwich looked so good I couldnt just pack it up and drive away without eating some of it. I will certainly be back!
Celiac friendly
