Good. How to get started. Saturday evening, me and my partner, we have a reservation at 6:30 p.m., we arrive at 6:15 p.m., Emy welcomes us. She is also our waitress.
We order, my girlfriend takes a chorizo pizza, I order a gluten-free and lactose-free smoked salmon.
45 minutes pass, still not our order. Emy comes to inform us of the deadlines and is very transparent. The pizzas eventually arrive, Mrs. A1's, but mine, absolutely no accommodations. The pizza returns to the kitchen and the cook throws something (audible).
I get up and go see Emy, who is chatting with another waitress, both visibly shaken and at a loss for words. I ask her if the pizza needs to be completely redone, she tells me yes.
I ask to let it go, we now want to leave, eat elsewhere. Emy accommodated us with a big heart, she told us that it was the first time that this had happened.
She only charged my partner the drink and the pizza.
That being said, it was the worst restorative experience I have ever had the chance to have in my life. It's a damn chance that Emy was there, her transparency and professionalism means that the service is 5/5.
Poor waitresses at this restaurant. Just with us, that's a good amount of tip she lost due to the lack of integrity and professionalism of the cooks.
I understand that the chef has resigned, but if you are not able to provide, close at least for the evening.
Interesting little restaurant. Mostly vegan food but some vegetarian and a few responsibly sourced meat. We're not vegan but liked the menu so came for dinner. We had veg lasagne and Asian veg and noodle pot. Both were excellent though a bit expensive. The owner was very friendly and helpful, especially with Gluten free which one of us required.
