Samantha Guest

All reviews

Personally I feel this place is way overpriced. A gluten free cheese and ham toastie (and we are talking about the small Warburton's bread, nothing fancy or special) is £5.25, no salad garnish, no coleslaw or a few crisps etc just a toastie on a napkin. Please be aware you are given one very small butter for normal toast, the normal bread is white and like a bloomer so bigger than normal. One butter covers half if you are lucky. I asked for two more to be told they are 40p each for extra butters! The poor waitress told me her hands are tied it's what the manager had stated. I got the impression this is a regular request. In the end I got my butters for free from the manager when I stated I'd already paid £5.25 for a small toastie, and toast and a coffee and at over £15 I was not going to spend anymore on butter that is clearly needed. This is really such a lovely and busy place, the staff, including the manager are all lovely too. I will go back but just for a coffee.....unless my small toastie has garnishes to warrant the price 😏.

Anil Passan

All reviews

Lovely staff, cater for gluten free. Never been disappointed.

Sally Bowden

All reviews

I took my son this afternoon. We were served by Ayushmaan. He was fab, very knowledgeable about Gluten free options to which put me at ease. He also gave me the food intolerance book so I could double check everything for myself. I had gluten free waffles, strawberries and strawberry gelato. It was all delicious. My son could not eat all of his waffles, so the man gave him a box so he could take it home. We will definitely be back. Thank you for enabling me to have some fab mum and Son time without worrying about my allergy.

Lucy Lord

All reviews

I had visited a few times before so arranged my sister in laws baby shower here yesterday. We sat in the beautiful conservatory den and had afternoon tea which was beautiful! (Price also Includes tea, coffee and unlimited cordials) The service was fantastic, food tasty and good portions, everything was fresh but the best bit was the staff, especially Debbie who could not do enough to make sure we were well looked after and felt at home. We had several allergies and gluten free and they again accommodated with no issues whatsoever. Thank you for giving us such a lovely and relaxed afternoon to welcome my new little nephew.

Christopher mark Fathers

All reviews

Great food and the staff where really friendly and helpful, especially with two of my family being coeliacs. First time we've been to a pizza express and we'll definitely go back again. Good gluten free options.

Hazel Rowley

All reviews

What I would like to say 3 wonderful staff . Mike the chef. Very helpful and patient. Carry always looks after us.my grandson is gluten free she always orders his gluten free gravy. As soon as she see us. Also Ray nothing is to much trouble. Always very attentive. We come to birchwood every day. Because they look after us so well.

clare jordan

All reviews

Lunchtime. Gorgeous gluten free meal

Chris Habberjam

All reviews

Really changed for the better. Meals are back to been brilliant and nice staff. Could do with growing there gluten free menu but will be using this place more often.

Aled Leahy

All reviews

Ciara was a fantastic server, she was with us whenever we needed her and unobtrusive when we were enjoying our food. We were a party of 8, including a 2 year old, someone with gluten intolerance and someone with learning difficulties and she managed our order very very well.

Fiona-rose khloe Ellis

All reviews

Very friendly and welcoming staff. Tasty gluten free meals and desserts.