Ryan Paterson

Google review

Contrary to the positive reviews I can see about this establishment I had a different experience. We went here after seeing positive gluten free reviews. We have a lot of anxiety around eating out due to coeliac disease but we hadn’t managed to get out for a meal in a long time so gave it a shot. The service from our actual waiter couldn’t be faulted however the attitude of the head waiter/manager should be looked at. After a bit of a delay we ordered 2 starters and main courses to all be gluten free. After a slight hiccup involving pizza my partner decided to order pasta. My partners dish arrived and up until this point everything was fine. A second pasta dish appeared at our table as a replacement for my partners dish. Of which caused panic and confusion due to coeliac disease. We were reassured on 4 separate occasions that both dishes were definitely gluten free but nobody could answer “why does it need to be swapped” so after a visible panic attack, the untouched replacement dish was taken and we were offered dessert. To which we declined to be met with visible attitude from the head waiter/manager. And not only that for him to start gossiping and moaning about us with his colleagues. So, with a panic attack, hunger and obvious embarrassment we’re now getting stared at. The head waiter/manager should be ashamed of themselves. The restaurant assured us this was all due to a new employees lack of experience but this is not true. It doesn’t explain why a second identical dish was made and sent to our table and it doesn’t explain why we were made to feel rotten by the head waiter/manager. We will not be back. Gluten free. In response to your reply. I’ve noticed you’re still passing your buck onto your young servers. The waiting staff you are referring to told us she was told to swap ours for a new one. The servers do what you tell them. Your manager was obnoxious when I politely declined a dessert. Huffing as he turned away. I’ve written this review to warn coeliac sufferers of a bad experience. It’s my opinion of events that happened to me.

Natasha Grimley

Google review

Fairly decent gluten free selection and the food was nice. Service was a bit slow but it was busy and we were a substantial table so understandable.

Suzanne COMBEROUSSE

Google review

First visit to Café Eataliano in Hamilton but won't be our last. Great ambiance, it was busy but the way the tables are laid out means that we didn't feel crowded (unlike some restaurants I've been to) and the staff were friendly and attentive without being overbearing. The pizzas were outstanding and pasta dishes included gluten free options which one member of our party very much appreciated. Good prices too, highly recommended all round. Looking forward to visiting again soon (any chance of a gluten free pizza? That would be perfection)! 🇮🇹

rx bianc

Google review

Lovely bar! Tasty simple food for your breakfast and more. Great friendly staff and super care for allergies and intolerances. Gluten free options available for coeliacs both savoury and sweet. Our favourite bar in Hamilton!

Sarah Sheeran

Google review

Gluten free options and understand coeliac (risk of cross contamination as unable to guarantee)