I had a fantastic experience at Big Potato Company! As someone who needs to eat gluten-free, I was so impressed by how knowledgeable and accommodating the staff were. They took the time to walk me through the menu, answered all my questions about ingredients, and made sure my meal was safe and delicious. It’s such a relief to find a place where I can eat without worry. The food was amazing, and the service made it even better. Highly recommend for anyone with dietary restrictions!
I want to thank the staff there especially Ms. Riley , Phillip and Chris for thier assistance in getting my gluten free experience thier all thanks 😊 from the bottom of my heart !!! Thank you Megan !!!! 😊
Wow. You NEED to stop in and get a bagel here! My husband and I popped in for the first time this morning and we will DEFINITELY be back soon. I had the Lox and Loaded Sammie and my husband had a toasted everything with cream cheese. We both ate all of ours, but were stuffed because these bagels are huge and delicious! You could probably share one, but I don’t recommend it because you might want to be a gluten and finish yours yourself or save it for later. 🙌 🥯
Is it the best chicken sandwich, that’s for the bi partisan news channels networks to argue over, but I can tell you they are the best when it comes to catering to people with gluten and dairy allergies. And plus it’s chic fil a. It runs with ruthless efficiency.
Absolutely delicious every time we go! So grateful that our gluten free eaters have incredible options as well. Thank you for giving us all amazing food!
Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest”
I called in an order on the phone, the new employee did not understand how to place my order correctly, after telling her my order and that I was the way, asked”it 10-15 min is enough time”. They placed me hold, then I received a very important phone call and switch over to take the call. I then arrived at the location to swing in quickly and grab the pizza. To only be told that the pizza was not ready because I never placed the order, which was because they did not take my name and phone number. The young man behind the counter said that I did not place the order and the young lady tried to return my money to me. I said so you did not make the pizza? I would like the pizza” he then informed me I was disruptive to him and his customers and asked me to leave. I was like are you for real?? He then threatened me with the police if I did not leave the store. I contact the corporate office and they informed him to make the pizza. Then called the manger in the am, she was still blaming me for not giving my name and phone and stated that since I had ordered gluten free pizza and they don’t sell it that often they did not want to make the pizza Incase I was not coming to get it?? This is the most ridiculous event, and I can’t beileve they can treat customers with kind of disrespect. I am very disappointed with the lack of professionalism and attitude of a young man to an adult and a manager to a customer. I will not be going back here which is a huge disappointment because my daughter, whom was with me when this happen and left the store crying because she thought I was going to jail, has a gluten intolerance and they make fresh pizza. The corporate office stated the owner would be calling me and I still have not received a phone call!!
1st off you should of placed the order when someone calls it in
2nd you should never blame the customer for you not ringing it in the order!
3rd off you should not threaten a customer because they are frustrated you did complete their order.
4th a manager should fix problems not further make excuse and blame again.
Rant over this place does not know how to do business!!
Being gluten free can be hard especially at restaurants but Heather went out and beyond to help me with every question I had!! I have always loved this location and their food but now I love it even more!!
2601 S McKenzie St Suite 308, Foley, AL 36535, USA
Gluten-free options
LunchDinnerDeliveryTake AwayPet FriendlyOutdoor SeatingKid FriendlyRestaurantOpen Late
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Melody Carroll
I am Celiac, which means absolutely no gluten. They have a gluten-free menu. The food was awesome! The waitress, June, was really good and unlike a lot of sports bars, it was nice because you didn't have to scream over the music.
Justiss was amazing! She was SUPER helpful. I have to eat gluten free because of Celiac. She answered all my questions and went about and beyond for our table! I will definitely come back!
Super surprised this little hole in a plaza place would be so absolutely incredible. I have a gluten allergy and they were able to accommodate my needs and I am so grateful. The food was delicious and so much better than the over priced beach restaurants.
Would have given one more star if they had gone the extra mile by using separate meat in the entrees that were not the regular meatballs for the gluten-free pasta. The shrimp I had was great, but I wanted the stuffed pepper but thankfully the server told me it was not gluten-free. Lots of Gelato choices as well to pick from for dessert.
Delicious pancakes and we appreciate the gluten free options. The service was fantastic! We have had breakfast several times here during our vacation. The only reason for one star off is because the salt won't come out of the salt shakers because "corporate won't allow them to put rice in the shakers." We mentioned it to the manager because we've noticed it every day at different tables and this was their response. They were very apologetic and nice about it. I'm hoping corporate may notice this review and consider changing the policy. Or at least put to-go containers of salt on the table.